Charlton Santana of Feebi joins MKJ to chat about AI for Restaurants, mindset shifts in software and entrepreneurship, and managing the chaos of success.

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Main Mindset Obstacle:

• Focusing on features.
  • Solve problems instead of selling features.

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Charlton’s Biography:

• The title of Charlton’s biography would be “There’s only one Charlton Santana.”.
• The quote he lived by: “Just keep going.”
• His mother will write his biography.

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More About Charlton:

Find out more about Charlton Here

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Eric is the Founder of TextChat, a highly personalized live chat tool that brings the timelessness touch of human connection to the sophistication of AI technology. TextChat makes website live chat as sociable and easy as texting with a friend, so you can stop missing messages and start closing sales. To date Eric, and his team of 75, have raised 1.6M and have accrued over 100 customers. TextChat launched on Shopify and the App Store in November 2020.

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Main Mindset Obstacle:

• Constant change.
  • Keep moving forward, focus on customer success

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Eric’s Biography:

• The title of Eric’s biography would be “Giving people time”.
• The quote he lived by: “He worked tirelessly to achieve his goals.”
• His brother Joel and sister Liz will write his biography.

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More About Eric:

Find out more about Eric Here

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Welcome Christoph Borner back to the conversation as he goes deep into how you can test your bot to be sure it answers everything requested of it, and never hiccups. Ready for your customer service rating to increase drastically?

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More About Christoph:

Find out more about Christoph Here

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Victoria Rose, Founder and CEO of We Build Your Bot, joins MKJ to chat about how leadership, chatbots, imposter syndrome, and pattern interrupts can help you create success in your business.

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Main Mindset Obstacle:

• Impostor syndrome, feeling like you are not good enough.
  • focusing on what you can do.

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Victoria’s Biography:

• The title of Victoria’s biography would be “Live before you die”.
• The quote she lived by: “There is no use-by date.”
• Her children will write her biography.

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More About Victoria:

Find out more about Victoria Here

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Pat Friedl returns to chat with MKJ and share how he deals with all the constant changes in chatbots and AI. Learn how to successfully navigate anything that is thrown at you in your agency or business to help you future-proof your revenue and conversations.

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More About Pat:

Find out more about Pat Here

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Yvonne Senouf and MKJ chat about the world of doing what you love, what is important in the world and what can also make you money. Yvonne should know how, and listen in to learn for yourself.

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Main Mindset Obstacle:

• Technology security
  • Learn how to get the right people around you.

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Yvonne’s Biography:

• The title of Yvonne’s biography would be “Timeless resilience”.
• The quote he lived by: “Follow your heart.”
• Gabriel García Márquez will write her biography.

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More About Yvonne:

Find out more about Yvonne Here

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Stephen Bradeen joins MKJ again to share his tools to weather the changes in conversational marketing for eCommerce businesses and beyond.

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Hannes Jacobbson makes another appearance on the show, and shares how he has coped with all the changes we have experienced over the past year or so, and how he massively grew his business during the pandemic. He also shares how he reached his one year goal exactly on time since joining the Bot Academy Mastery Bootcamp.

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MKJ met Si Hearn on Clubhouse, and that was all she needed to invite him to the show. His story deepened that connection, and his previous experience in life and conversational marketing will solidify his advice for you, too. Another bot buddy from the UK joins the conversation today, and we hope you enjoy it as much as we did!

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Main Mindset Obstacle:

• Customer hesitation/resistance on chatbots.
  • Presenting the problem and then the benefits.
  • You never fail, you only learn – take everything as an opportunity to learn.

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Si’s Biography:

• The title of Si’s biography would be “No matter how many times you get knocked down… Get up!”.
• The quote he lived by: “The day he stopped chasing the shiny objects is the day the world changed.”
• His partner Vicky will write his biography.

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More About Si:

Find out more about Si Here

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Christoph Börner, the CEO of Botium joins MKJ on the podcast to uncover how they both look at bots and their possible results through the same testing lens. Listen in if you think you test your bot enough already, but still want better sales results.

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Christoph’s Biography:

• The title of Christoph’s biography would be “Chatbot Pioneer: Christoph Börner”.
• The quote he lived by: “Am I doing everything as good as possible? What can I do to make it better?”
• Walter Isaacson will write his biography.

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More About Christoph:

Find out more about Christoph Here

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